Step 2 Look at inside the SIM slot using a flashlight to see if the indicator turns from white to red. But after 5 mins i saw that the phone was restarting in apple logo and did not go past the logo. After a days inspection, they said that they cannot service it as it was water is inside which they identified from LCI color. I accidentally dropped my phone in the pool and grabbed it out right away. Generally speaking, iPhone restarting problems are usually caused by battery problem, water damaging, overheating, or system issues (especially happens to iOS 14 beta). it was working absolutely fine just that the speakers were sounding muffled. In this this guide I have explained why iPhone X keeps restarting itself and solution to fix iPhone X keeps restarting itself issue. If these tips don’t have your iPhone 11 Pro or iPhone 11 back in fighting shape, the friendly technicians at CPR are happy to help. Coz once an iPhone is serviced will it continue to work without any problem? I'm assuming it's water damage. After 12 hours of this, my phone will turn on and constantly restart every 60 seconds on its own so for now it is just powered off. Disconnect the rear camera, display, and audio/power connections. Don’t mistake this step with “take the whole darn phone apart”! If not, I think I will try a new battery next... after that, a new screen. I had given my phone to a third party technician who is renowned in my locality. I would open it up to see what’s going on. Same thing happened to me but the water damage was to bad I had to replace my phone for about 600$, I had the same logo flashing after phone was in pool. I read this: Electronics Water Damage. hey good afternoon. Unfortunately from what you have described to me about the device's current status, it certainly seems that water has started corroding key components on your iPhones logic board. Model A1865, A1901. Thank you so much for your answer. So, I've tried turn off, plug in face id cable, the phone was apple logo keep off and on like before. He dropped it in water, or moisture got inside, so corrosion may be the culprit to the issue. I didn't look under the shields though. i travel this week and my phone isn’t working and i have calls that need to be taken, messages that need to be replied too come on now apple. I was in the same boat where my phone wasn’t actually as water proof as they said it was. phone boots with apple logo for 5 seconds and then a blank black screen. Solution 3: Update to Latest iOS Version. 07/30/2018 by The water is inside the phone, on the logic board and under the shields, even under the IC's. Use a soft brush, like a toothbrush and lightly brush away any corrosion you see. Step 1 After your iPhone is submerged in water, and take the SIM card tray out. Hopefully it turns on! If a liquid other than water splashes on your iPhone, rinse the affected area with tap water. After researching online, I've tried to put new xs screen without face ID cable plug in. I let the phone dry out for a few days and tried to turn it on. Please let me know if you have any other advice for me getting this to boot up properly. If you happen to find any, use the micro fiber cloth to dry them, and use the isoproyl rubbing alcohol to dry/clean the spots. as others have suggested i have kept my phone in a rice bag for demoisturizing . Remove its SIM card The logic board is currently drying and I am planning to reassemble the phone tomorrow since I don't have time to do it tonight. APPLE I NEED YOUUU!!!!! Terms — Since you don't mind not having Face ID, it is good to consider a replacement screen. Best of luck. What's the next steps after cleaning the logic board? It could be just the battery but that is unlikely. Avinash , i have iphone xs max, but it got drenched in Rain, but in sim tray i cant see any Red Indicator, but still am facing same issue as you are facing, i.e. If your iPhone X/XS/XS Max/XR keeps restarting, try to reset all the settings of … They are both on the same circuit. What do you think this means? So, I've tried turn off, plug in face id cable, the phone was apple logo keep off and on like before. Make sure that your iPhone is dry before opening the SIM tray. What is the problem here? A compromised Li-ion battery is a fire hazard. Worked ok for a while then flashing logo but I also got battery flat icon and plug into pc to restore after I left it charging for hours and had switched the charger on/off few times, i was on holiday so pc shop opened it, no water and gave up repair, I did notice that when charging my iPhone area below the camera was burning hot, And when it switched on the keypad didn’t work until I removed the screen protector. Once it boots back up, you can enable any of the features that you like again. After that, I would strongly suggest you have a pro look at it if you want to save the phone or recover the data. And if possible, make an appointment with the Genius Bar and get help at your local Apple Store. Unfortunately, 80% of the board is covered in shields. Reset All Settings. I was able to take out the logic board and clean it as well as all the connectors. So how can we convince apple not to make those false information??? Everything is working fine, but my volume buttons and sleep/wake are being shorted somehow. You Can Erase All Content and Settings. I ended up opening up my phone and taking the logic board out and cleaning it last night. Now the phone still does the same thing where it goes to the apple logo for 7 seconds and then goes off but now the screen is SUPER dim... like almost black that I could barely notice the apple logo. Apple logo keeps rebooting after water damage. 06/06/2019 by Now, I'm sure, I cannot plug in face ID cable(inside phone) when reset it because it will be apple logo on&off forever. Inspect Your iPhone for Physical Damage. Turn off Setting In Notifications. Thank you so much Alec for your response. Inspect the logic board, especially around the connectors and look for corrosion. And an additional problem in your case is the chemicals in the pool. I am experiencing similar problem. If that doesn’t work, my best recommendation to you is to leave the device powered off, and if you plan on servicing it yourself, to open the device up, and immediately disconnect the battery and do a power drain by holding the Sleep/Wake button for at least 3 seconds. It's keeps rebooting. Refectio - Mail-in Micro-Soldering Repairs & Data Recovery. Turn your iPhone on and hope for the best. But my worry is hope the line does not elaborate as the time passes and the service does not affect other functionings leading to still spend for the repair further. What I mean is that you should remove everything that is user-removable. If your iPhone 7 keeps restarting, take these steps to fix it: . Force Reboot iPhone 8/8 Plus. As per their estimation, it would cost 20000 INR (Arnd 300 USD) to service the mobile if at all they make Face ID and display line fixed. Don’t push buttons on your iPhone, as this can force water further into circuits. Released November 4, 2017. Apple support told me that it should be fine after only 5 hours of drying out, and after 12 it is still shot. Thanks For Your Time in going through my post :). Tyler DeBois, Accardo990 And what should I do now? How To Check For iPhone Water Damage. No water marks in screen or cameras (although it initially had moisture in all 3 cameras, it’s all gone now). The real problem is the mineral deposits that can cause short circuits or corrosion as the water eventually evaporates. Resist the temptation to pop it to let the gas out. It’s important to note that if the iPhone keeps rebooting after water damage has occurred to the device, then the Apple Care warranty is voided. Since the flash and sleep button are on the same circuit, and the phone functions normally without the circuit attached, I think this module might be shot. But keep it off and take it to a place that have the heating device to dryout phones. Another easy fix for this issue is to quickly turn off a setting in … Avinash™ Kumar, I attest to having these problems also. Can I have some hope of getting this serviced at-least from an unauthorized service center or any first aid I can do about myself? I just bought a iphone xs that was apple logo every 5s. Wait patiently and after 24-48 hours have passed and … On its support page, Apple shows you how to look for liquid damage . Have you ever dropped your phone? Read more 9 Solutions To Fix iPhone X Keep Restarting Itself Is my Battery Gone ? (Pronounced the same as "iPhone 10."). 01/07/2019 by A professional repair shop that does water damage repair may be able to recover your phone or the data because they have access to pro-level ultrasonic baths and specialized cleaners as well as the skills to troubleshoot your board. It was kind of working afterwards but the volume was glitching and there were grey lines across my screen. Additionally, when iPhone X was turning on and off it has became sooo hot, that i couldn’t even touch it. It is currently under a blow dryer with medium heat. If you are facing an issue where your iPhone gets stuck on black screen with spinning wheel, then read this guide to fix it. Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus. There are a lots of videos like this on YouTube, then why are they spread false information, my advice is please go to court and and fight with these liers, the self made best phone in the world. So I will just replace it for $20 and see if it works. Do you think I should clean the logic board before anything else? I completely hard reset the phone and took the phone to Apple care as it was under warranty. If one of the stickers are red it means it has been in contact with liquid. Yingjian Pan. I powered it off and let it dry in front of the fan with the SIM card out. Let us Fix Your Water Damaged iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max. My phone now works good, but no Face ID anymore. Hey. so last night i was at the pool on my iPhone XS MAX and i was just sitting there in the pool by myself and i didn’t wet my phone at all and then suddenly when i got out of the pool i noticed that Apple logo keeps continuously coming on my screen and then i go on my phone and it shuts down so i plugged it on its charger and just left it there until this morning where i toke off my iPhone case and noticed it was a little wet so i immediately toke it off and kept trying to do a software update but it still keeps continuously turning off i am really scared and really need help i payed a lot for this phone which i thought was waterproof but isntt!!! Why Does My iPhone Keep Restarting? Avinash™ Kumar. After opening it up, I did notice that there was corrosion. To check if any software updates are available, go to Settings -> General -> Software Update. Hi had took my iPhone X to beach last sunday and due to sudden wave, my iphone X under by tracks got wet, but i took the phone in less than 10 secs and saw that it was working.. Another note: The phone does have a light yellow diagonal line through it when I get to that white screen with the apple logo. You may want to remove both batteries and even the Logic board to inspect it for further water traces. If the iPhone water damage has gone a little too far, then just drying it … tell me after this if it is okay or else still you are facing the problem. Meanwhile, the broken iPhone 8 is just as water-speckled as it ever was. I hope this helps. I think your phone may need a logic board repair. If an update is available, install it. Had this happen to my X by simply cleaning it with a wet towel for less than a minute or so. Working Around Water Damage: Back up your iPhone immediately after turning it back on. Step 8. Bootstrap method ftw! Vincent H. Frey. Lol, August 23 by Hardware problem such as water damage will also cause iPhone keep restarting. Since the sleep button is shorted, iOS didn’t know how to respond to the volume button being pressed (probably thought I was trying to hard reset, ergo did not change volume like it normally would). Use 99.5% isopropyl alcohol and a Q-tip to carefully clean the contacts of any water and possible corrosion. What I think happened was the water that was inside the rear camera also got into the flash module. Avinash™ Kumar. I am facing same issue right now. Should I just replace the phone's battery? You should also consider getting a new battery if it has swollen. Leaving the power on the device accelerates the process. Option 1: Force a Restart. IMHO, you have done as much as you could and you need to seek professional help. We have listed 8 best measures that one should immediately follow after when they have dropped iPhone in water. That leaves only hardware as the culprit, which means your iPhone probably needs a physical repair. Many shops have a no fix/no fee policy so you don't have to spend money to find out if the phone is fixable or not. Terms — On newer iPhones, the LCI is located in the same slot as the SIM card. 10/17/2018 by If not better get it claimed for a new replacement. If it’s all over the phone, you might want to scrap the entire phone. I've tried mode reset for it, but in my laptop said "error code 4013". Once in a while, a random glitch tends to sneak in and begins to cause … To hard restart iOS device, for iPhone 6 and earlier, press "Power" and "Home" buttons at the same time and keep holding them until Apple logo appears. As per his diagnosis for 3 days, he said he was able to boot the phone by Changing the battery and battery flex. So check if there is a hardware issue with your iPhone. Now, I'm sure, I cannot plug in face ID cable(inside phone) when reset it because it will be apple logo on&off forever. Inspect both sides of the board. Definitely. © 2020 iFixit — Licensed under Creative Commons — Privacy — Many average iPhone users often ask us what to do next after damaging the hardware of the device. Or do you guys think it's more than the battery? Please let me know if you have any more advice. You see that iPhone turns ON but sooner it gets turned OFF after just about 25-35 seconds? Sometimes, a software update fixes the problem that’s causing your iPhone to keep restarting or enter a restart loop. Next you will want to do a hard reset. Having the iPhone under Apple Care when an iPhone keeps restarting can help you save some money. Were you able to get the data back after you fixed it??? Force Restart Your iPhone. What Causes iPhone to Restart itself? I did a hard reset to turn the phone off, but after 2 hours, I could see that the phone again turned on, but Face Id was not working and then in 5 min started restarting. But after 5 mins i saw that the phone was restarting in apple logo and did not go past the logo. But what the !&&* is apple doing in all this, for this we spend our 1 lac or more, why are they advertise about the ip 68 rating, as it works in water in 2 meters for 30 min??? I would really like to get my phone up and running again. So angry with Apple for false claims and feature descriptions! Hardware issues : When the iPhone encounters a drop or water damage, a hardware component failure (such as a power button failure) can also cause the iPhone to continue to restart. Please let me know. But after set it up like new phone, Face ID is no working anymore. Well, you don’t have to worry about it anymore. 07/29/2018 by Accessibility, directions in this iPhone troubleshooting guide. Yes Bro... Looks like your phone has attained a water damage.. All you need to confirm if so, is to have a flash light pass the sim tray and check if the red patch exists,,, (U can watch Utube vids for checking the water damage). Follow the directions in this iPhone troubleshooting guide. they are currently working to find the schema for the Face ID of my device to make it work. After restoring iOS, you can rule out software as the reason your iPhone keeps restarting. My phone now works good, but no Face ID anymore. Unstable driver: When any driver on the iPhone is unstable due to damage to the internal system of the phone, it may also cause the iPhone 6 keeps rebooting. But still the display has a green line which is not tat visible and the Face ID is not working. i am really upset and devastated!! Accessibility, Open your phone and remove the logic board (. On older models of the iPhone (4s and earlier), you’ll find LCIs in the headphone jack, charging port, or both. But after set it up like new phone, Face ID is no working anymore. so frustrating! Most micro-soldering repair shops work on a no fix/no fee basis. Yesterday me and my family were visiting one island, I wanted to make some videos underwater, then i faced the same problem as you did. I had no doubt that they would be. That is correct Sachin. Sometimes doing a ‘hard reboot’ will stop the cycle of restarting. Since liquid damage isn't covered by the warranty, it's important to know what to do if you drop your iPhone 7 or 7 Plus in the toilet or another body of water. It could be just the battery but that is unlikely. The water is inside the phone, on the logic board and under the shields, even under the IC's. Your on the right track...try a battery and screen. my phone fell in the pool and I immediately brought it out. Fix iPhone Keeps Restarting Itself Due to Software Issue #1 Force Restart Your iPhone You can force restart iPhone to stop all background processes and solve keeps restarting problem. You can’t go back in time and save your iPhone from getting dropped in water, but you can make an effort to prevent iPhone liquid damage. iPhone keeps restarting every few minutes; iPhone restarting loop after water damage; If you are facing this problem then keep reading. They very first solution is that you must simply reboot … Backing … 8 best measures to fix liquid-damaged iPhone. If that is the case then this seems like a manufacturing problem to me? There are a few stickers located on top of the board, usually one near the sim card tray area and the top of the logic board as you see it's a vertical oval white sticker. Honestly it looked great inside. Next you will want to locate and standing water droplets and use a micro fiber cloth to dry them. Can I have some of your advice on what to do? (Apple logo comes for 5 secs and then a blank screen for 5 secs and so on). I was just able to open the phone last night. Fortunately, my macbook can restores and make it work again. Make sure that the charging port is clear of any moisture, and plug the device into power. later when I got home I decided to charge my phone and now the apple logo comes on then the phone goes off into a green and black screen, Wish I said this before it happened to you. The best way to check for iPhone water damage is to look at its liquid contact indicator, or LCI. I've tried mode reset for it, but in my laptop said "error code 4013". I thought it was completely dead at first. Available as GSM or CDMA / 64 or 256 GB / Silver or Space Gray. Also I hope you have at least made sure to check the screen connectors and battery connector for liquid damage. You can click on my profile to learn more or search for micro-soldering repair on Google. Reboot/Force Restart Your iPhone 8/8 Plus. iPhone 7 Restarting Fix. After a thorough inspection, connect all of the connections, and then the battery connections. I experienced a similar problem and Apple was no help. Second major concern- is it worth to spend 300 usd to get this serviced? That's usually where the damage is occurring. Inspect the outside of your iPhone looking for signs of damage. Burying in Uncooked Rice. If the phone is working properly, the Apple logo will appear and the device should boot. After researching online, I've tried to put new xs screen without face ID cable plug in. It will take a few moments for the device to reset and then restart. If all of this has failed to work and your iPhone keeps restarting, then you can erase all of your content and settings. My first concern is- Will they be able to clear the green line from display and make Face ID working. Most of the videos explaining the product durability is all faked up by the company itself giving a mindset for the consumers that the reviews are real. Wipe your iPhone off with a soft, lint-free cloth—for example, a lens cloth. Failed to connect to mailserver at " localhost" port 25, verify your " smtp" and " smtp port" setting in php.ini or use ; I`ve downloaded an epub version of a book i am reading. The reason for this is because the warranty will repair any damages at no cost to you. It happened to me today!My i phone XS max Just got dropped in the pool and it started to show the apple logo then shut then show the apple logo it’s like a loop so just put it in a bag of rice or push the volume button and then the sleep/wake button! If the device appears to power up but behaves erratically, then use a tool like 3uTools to flash the firmware as it may be corrupted. If your iPhone 8 keeps restarting, you can try to fix it by force … It gets to the white screen with the apple logo for about 7 seconds and then goes black and continues on this cycle. Avinash™ Kumar. To force restart your iPhone 7, hold down the On button and the Volume Down button at the same time. I hope that you are able to find a solution, and if you do not feel comfortable doing the service yourself, you can always find a 3rd party repair tech to do this work for you, just know that there is no guarantee. The green line however, is damage to the display, and can't be fixed without a new display, where you lose the face ID ability. Otherwise, get working! Since the water has chlorine or salt or both, it will probably corrode differently that just pure water (pool water with 40+ ppm of chlorine vs. tap with only 1- ppm). The real problem is the mineral deposits that can cause short circuits or corrosion as the water eventually evaporates. Maybe you need a mail in logic board troubleshooting and diagnosis. I just bought an iphone xs that was apple logo every 5s. I had water damage too... they want to replace the phone however I need to pay $600 for it.... sorry to say it but I think apple is paying their karma right now their stocks are falling down... Hello Avinash Kumar, first of all I would like to apologize for the inconvenience you are experiencing. (Apple logo comes for 5 secs and then a blank screen for 5 secs and so on). i can then; Iphone 5s keeps rebooting after water damage Salt will destroy your phone, if it hasn’t already. Now am struck and feeling really disappointed that this phone is not working fine and no one is out there to help in apple. As long as the display isn't damaged around the LEDs, the green line shouldn't expand. Just open it up, see what’s drenched. Looks like it is surely an hardware glitch,,,, BTW it is water splash and not water proof as apple claims it to be.... All you can do is to check water damage in the sim tray. If your pool is a salt pool, that’s a yikes Scoob. Fortunately, my macbook can restores and make it work again. Disassemble the water damaged phone. Identifiable by the model numbers A1549, A1586, and A1589. Thank You Alec :). iPhone can frequently restart/crash every few minutes or … Step 3 If it is white, it means that your iPhone is not damaged by water, but you still need to dry it up. Apple support also told me that it should be fine seeing as the iPhone 11 has an extra security feature for water resistance. If you truly love the phone, and you deem the repair necessary as opposed to a new phone, then I personally believe the repair is worth it. It looked the worst at the top right under all the connectors but it wasn't terrible. Either the LCD is damaged from the water or the backlight circuit on the logic board is dead. Did you inspect the water damage indicators on the board? I seriously love it and I do not mind using it without a face ID or that single pixel of green line. Apple won’t cover it in their Limited Warranty unfortunately. The battery looked brand new/fine. i go to the "my files" , "sdcard", "downloads" icons. Will update when I take it off…, 1 - the volume buttons are not shorted, just the sleep button is. @cosmic990, I had this problem, i let it sit and die for like a week and eventually i was like well lets try it and it turned on, © 2020 iFixit — Licensed under Creative Commons — Privacy — Put your board in a container with >90% isopropyl alcohol and let it sit for a while. Check the water damage indicator. Leaving the power on the device accelerates the process. I will take out the logic board and clean it soon. So, now it’s dead. Sometimes you may be able to get the phone to boot by unplugging the front and / or rear camera ribbon cables from the logic board. It’s important to note that if the iPhone 7 or iPhone 7 Plus keeps restarting after water damage, then the Apple Care warranty is voided. If your iPhone is too old, the battery might need to be replaced because the power capacity and the voltage are not enough to support the iPhone. I just opened up my phone and saw no corrosion. I just need to figure out what's wrong. !it should work perfectly fine.your phone may glitch a lot when ull turn it on so if it glitched again put it in a bag of rice again!IM DEVASTATED SINCE I THOUGHT IT WAS WATERPROOF BUT IT TURN OUT NOW!i started to hate apple now. Did not even get submerged or anything. 2 - The iPhone will boot and function normally when the quad flash/sleep button connector is unplugged. I mainly want to get the phone working again for data recovery. But truly those reviews are all paid by the company to bring up the false trust over the product. I opened up the phone, but couldn’t see any signs of moisture in the main part of the case, so I focused on the button switches themselves, I used a syringe to drop little droplets of isopropyl into the volume buttons and sleep/wake button while pressing them in and out. I did inspect the water damage indicators and they were both wet. It’s BS we spend so much for something that can’t b fixed. Minho, I have just finished putting the logic board back in. Hi had took my iPhone X to beach last sunday and due to sudden wave, my iphone X under by tracks got wet, but i took the phone in less than 10 secs and saw that it was working.. If you dont find a red patch... all good that you can claim a new phone saying that your phone is having probs.... 07/14/2019 by It may not be cost effective to repair the phone if the screen also has to be replaced but it may be worthwhile to recover the data.