Does anyone know the issue? My Fitbit App fails to receive Withings Scale data anymore despite having worked for a year. Note that this community is supported by its members, not the Withings Support Team. Be polite, remember you aren't talking to the person who broke it. Duplicate activities—that is, if you already recorded an activity with Strava, a Fitbit activity that occurs at the same time won't sync. I noticed my Withings to Fitbit sync was broken on Friday, Feb. 1. Contact Fitbit customer support. I successfully unlinked, and relinked my accounts on that page with no problem or error. Hoping for a an eventual resolution to this issue. When your Fitbit and Withings accounts are linked, your daily Withings scale weight and body fat percentage measurements will automatically show up in your Fitbit dashboard. Click "Download Withings Data" on the left. Still nothing works. Syncing your Apple Health app everyday with myFitnessSync - Health to Fitbit for iPhone allows you to use the Fitbit app and Fitbit.com dashboard to view your fitness data. This definitely requires Fitbit & Withings to assign a technical software engineer to review, fix, and test the code. (However I dont know what it did behind the web interface, which showed linked again at this time.). Try 3rd party integration Weeple: https://www.weemple.com/weightnet (some customers got this to work - you have to pay for historical data, but losing 1 week seems livable).2. It sports an attractive design, gathers more information than any other scale and presents the data in an easy-to-understand app. From the fitbit.com dashboard, click the gear icon, Make sure your Fitbit device is syncing with your Fitbit account. Make sure they understand that it is a serious problem and you need to know when they will have it fixed. I'm trying to sync Healthmate with my Fitbit but am getting no where fast.. despite reading all of the previous answers. Nothing could be simpler! Appreciate that you can't work magic, but hope Fitbit + Withings address this ASAP. Then I looked back in time and there were entries for all past dates plus my own manual entries. RENPHO Body Fat Scale Smart BMI Scale Digital Bathroom Wireless Weight Scale, Body Composition Analyzer with Smartphone App sync with Bluetooth, 396 lbs - White 4.7 out of 5 stars 6,115 $27.99 $ 27 . Come on Withings and Fitbit figure it out. Fitbit cannot remove information they store once you give them permission to access your Fitbit data. More can only help. I’ve just today received my scale and having the exact same challenge. Log into your account. The import of your data is starting. For instructions, see. How do I connect my Fitbit account with another app? To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://twitter.com/chriswithers13/status/1298358325990567936. Just double checked my Fitbit App to make sure its still getting my weight measurements and it is since I linked before November 30th. Follow the on-screen instructions to link your Fitbit account with your IFTTT account and choose what Fitbit data IFTTT can access. I personally will not remove them, but will update them to say how long it took them to fix it. API client is not authorized by the resource owner to access the resource requested. ^Thank you for this post. Withings scale quit syncing with my FitBit on 17August2020. I sent both companies direct messages. I have tried unlinking and relinking accounts at fitbit.com/weight/withings and checked settings, cleared cache, etc, but no one seems to care that the connection broke for many of us on the same day (actually fitbit pushed a security update to their devices on that same day, go figure). For information on developing your own third-party app, see dev.fitbit.com. lovinthebigsky - it's an annual thing, so yeah, I'd just send both products back and go elsewhere. For troubleshooting syncing, see, Unlink the app from your Fitbit account. Social Media - Post the complaints with real facts and your frustration to various social media platforms. Fitbit’s app doesn’t sync with Apple’s HealthKit, whereas Withings’ does. So if using the Health app is essential, you’ll want to choose the Withings scale. Any word, Withings? It has already been too long. If its only 1 week, fine. 2 … Log in to your Withings account. Finally, the last instruction is to contact Customer Support. Sync Solver will ask permission for info from Fitbit; tap Allow . Support told me to unlink and relink, but didn't give me a link to any instructions on how to do it, and now I see someone has tried that and it didn't fix the issue :P. I sent the support person a link to this thread and told them just maybe they did something...  Maybe the tweet will get more help.