Many times process comprises of steps that require A procedure … The difference between processes and procedure is quite substantial - a process is more surface-level. *{{quote-book, year=1927, author= F. E. Penny, chapter=5, title= Pulling the Strings, passage=Anstruther laughed good-naturedly.I shall take out half a dozen intelligent maistries from our Press and get them to give our villagers instruction when they begin work and when they are in the fields.”}} Or.. Start by writing a 10,000 foot overview procedure.. Procedures describe a process, while a work instruction describes how to perform the conversion itself. Back to task though. A procedure is a specific, detailed series of actions that staff members must take in order to implement a process and comply with a policy. A process may contain one or more procedures and may refer to procedures from other processes. Procedures are referenced in the quality manual and must conform to the policies stated in that document. You can ensure that your organization is running as efficiently as possible and that all staff members fully understand and are accountable for all relevant policies, processes, and procedures. Noun (lb) The act of instructing, teaching, or furnishing with information or knowledge. They provide process overviews and link to work instructions, if needed, on how to perform selected tasks within an activity. Processes, procedures, and work instructions can expand like an organization chart (see process Procedures Work Flow diagram). A procedure explains why a process is performed, what is done, by whom, when it happens, and where it takes place. In turn, steps are made up of commands (or actions), step results, and perhaps substeps. I will say this though.. in the ISO/TS-16949 world.. we supposedly only need a FEW procedures, and then document the work instructions as needed. And a work instruction is a step-by-step guideline to implement the process and procedure, often segmented in some way to focus those who are doing the actual work. Many people don't understand the difference between process, procedure, policy, and work instructions and use the terms interchangeably. Work instructions typically exist to some extent within a company, but most businesses could stand to have more thorough and better written work instructions that are easier to follow. A procedure, on the other hand, is a lot more detailed, as it includes the exact instructions on how the employee is supposed to carry out the job. Procedures as well as processes both have steps that we need to perform. A task topic contains one procedure or task, and is made up of a series of steps. Business process vs procedure vs SOP vs workflow vs work instruction Hi all, I hope this is a right place to ask this question. The term task is used in DITA, in preference to procedure, work instruction or unit rule. Process descriptions include details about the inputs, what conversion takes place (of inputs into outputs), the outputs, and the feedback necessary to ensure consistent results. Example: A maintenance work instruction would give step-by-step instructions explaining the weekly, monthly, and annual checks and maintenance for equipment. Procedures and Work Instructions. To control the outcome of a quality management system, more increasingly detailed action levels are often created in the form of processes, procedures and work instructions. Work Instructions provide even more detail for a procedure. Definitions, Acronyms, Abbreviations and Interpretations Listed Alphabetically: 20: Nov 21, 2005: Standard Operating Procedures (SOP's) - Are these simply Operator Work Instructions? What I want to know is the clear definition and difference between them. Document Control Systems, Procedures, Forms and Templates: 6: Sep 5, 2005: D The difference is that the process is a big picture flow of what steps need to be performed to achieve a larger Key outcome. As a result, far too m… Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Interview the folks that do this every day. Definition SOP's (Standard Operating Procedures) vs. Work Instructions - Differences? It's used by management to analyze the efficiency of their business. Start by writing a step by step work instruction.